At XPER TECHNOLOGY CO., LIMITED, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website,.espcouturebtq.com (“the Site”), in accordance with the European Union’s General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We collect several types of personal information from you when you interact with the Site, including but not limited to:

· Personal Identification Information: Name, address, email address, phone number, gender, and date of birth.

· Account Data: Username, password, preferences, order history, and payment method.

· Technical Data: IP address, browser type, device information, and browsing history on the Site.

· Payment Data: Credit/debit card details, transaction history, billing information.

· Marketing and Communication Data: Preferences for receiving marketing materials, feedback, and communication with customer support.

2. Use of Your Personal Information

We use the personal data we collect for the following purposes:

· Order Processing and Fulfillment: To process your orders, handle payments, and deliver products.

· Customer Service: To manage your inquiries, complaints, or returns.

· Marketing and Personalization: To provide tailored content, product recommendations, and personalized offers.

· Legal and Regulatory Compliance: To comply with legal obligations and resolve disputes.

· Site Improvement: To enhance the Site’s functionality, user experience, and security.

3. Legal Basis for Data Processing

In compliance with the GDPR, we process your data based on the following legal grounds:

· Contractual Necessity: Processing is required to fulfill a contract with you (e.g., completing purchases).

· Consent: You may provide consent for certain activities such as marketing communications, which you can withdraw at any time.

· Legitimate Interests: We process data for activities such as fraud prevention, improving our services, and marketing (where allowed).

· Legal Obligations: We process data to comply with legal and regulatory requirements.

4. Data Retention

We retain your data for as long asnecessary to fulfill the purposes outlined in this Privacy Policy, including compliance with tax, legal, and accounting obligations.

5. Sharing Your Data

We do not sell or rent your personal data. However, we may share your data with third-party service providers to process payments, fulfill orders, or assist in marketing. We ensure these third parties are GDPR-compliant and protect your data.

6. Your Rights

You have the following rights under the GDPR:

· Access: Request copies of your personal data.

· Rectification: Correct inaccurate or incomplete data.

· Erasure: Request deletion of your personal data.

· Restriction: Request limitations on the use of your data.

· Objection: Object to the processing of your data for certain purposes.

· Data Portability: Request your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us via the details below.

7. Security of Your Information

We implement robust security measures, including encryption, firewalls, and secure payment processing systems, to safeguard your personal information from unauthorized access, loss, or misuse.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “last updated” date will be revised.

9. Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact us:

· Email: [email protected]

· Phone: 45636354

· Address: RM 023, 9/F BLK G KWAI SHING IND BLDG(STAGE 2)42-46 TAI LIN PAI RD KWAI CHUNG NT HONG KONG